The United Airlines MileagePlus program is offering up to 100% bonus miles on all miles purchases until 12 September 2017 (US time) – good for cheap Star Alliance redemptions to Asia and beyond – at least until the number of miles to redeem goes up in November 2017.
This guide covers United’s MileagePlus program’s redemption opportunities and shows how deals like this can be good for First and Business Class travel to Asia.
Todd Heslin is a Point Hacks Community member and seasoned blogger over at RideHacks. He has often used United purchase miles promotions to take advantage of their key redemption rates between Australia and Asia, proving that travelling in Star Alliance business class is totally possible for not much over an economy ticket. The redemption rates are the same for those starting their journey from New Zealand. You can read Todd’s other guides on Point Hacks here:
- Guide to the Hertz Gold Plus loyalty program and getting the most out of Hertz rentals
- Double status match opportunity with United Mileage Plus & Hertz Gold Plus
The current United Airlines ‘buy miles’ promotion
The promotion we’ve seen is offering miles on sale as follows:
- 5,000 to 19,000 miles: 25% bonus
- 20,000 to 49,000 miles: 50% bonus
- 50,000 to 75,000 miles: 100% bonus (~1.88 US cents per mile)
Buying the maximum 75,000 MileagePlus miles would yield a total of 150,000 MileagePlus miles including the bonus for $2,821.88 USD inclusive of taxes, equating to a cost of ~1.88 US cents per mile.
This is a very usable promotion when New Zealand to South Asia awards in Business Class can be had for 30,000 miles, or North Asia (China, Japan etc.) for 40,000 miles.
The maximum number of miles you can buy per year is 150,000 – including those offered as part of a bonus promotion.
Our take on the best redemption from Auckland? Flying from Auckland to Bangkok, and onwards to other SE Asian destinations such as Singapore in business class on Thai Airways for 30,000 miles – so much availability, your hardest decision will be deciding what day to fly! Just make sure you are purchasing miles for travel already planned, to ensure you’re not hit by the devaluation in November 2017
Offer history – previous buy miles promotions from United
- July – September 2017 – up to 100% bonus
- July 2017 – up to 67% bonus
- June 2017 – up to 75% bonus
- May 2017 – up to 50% bonus
- March 2017 – up to 75% bonus
- February 2017 – up to 67% bonus
- August 2016 – up to 67% bonus
- July 2016 – up to 100% bonus
- February 2016 – up to 75% bonus until March 14
- December 2015 – up to 100% bonus
- November 2015 – 80% bonus, possibly targeted
- October 2015 – 80% bonus
- September 2015 – up to 75% bonus
- 17 August 2015 – end of summer sale: up to 50% off miles
- 11 August 2015 – save 20% when you transfer miles
- 28 July 2015 – three day ‘flash sale’ get 50% more bonus miles
- 6 July 2015 – buy miles for up to 30% less (top rate kicks in at 41,000 miles)
- 13 June 2015 – [Below offer extended till 15 June]
- 27 May 2015 – save up to 30% when you buy miles (top rate kicks in at 101,000 miles!)
- 6 April 2015 – save up to 30% when you buy miles (top rate kicks in at 26,000 miles)
- 19 March 2015 – 20%, 30% or 50% mystery offer
- 9 February 2015 – buy miles for up to 30% less (top rate kicks in at 30,000 miles)
Example uses of United Mileage Plus miles
Business Class flights to/from New Zealand on the United award chart are costed as follows:
- Anywhere in New Zealand to Australia in business class – 30,000 miles – if you can find availability on Air New Zealand!
- Anywhere in Australia or New Zealand to Oceania in business class – 40,000 miles
- Australia/New Zealand to South Asia in business class – 30,000 miles – which includes Hong Kong!
- Australia/New Zealand to North Asia in business class – 40,000 miles
- Australia/New Zealand to Japan in business class – 40,000 miles
- Auckland to San Francisco in business class on United Airlines – 70,000 miles
The miles above are one-way, per person, and destinations can be reversed.
Guide to buying and redeeming United Airlines Mileage Plus miles
With the cheaper airlines spending their ad budgets to follow you around the internet, you may begin to think that your only gateway to the kingdoms of the East will ensue hard seats, leg cramps and a deliciously hot, plastic-wrapped container labeled ‘gourmet chicken’. Or, perhaps you ponder ‘maybe there is a better way?’
United Airlines aren’t regarded as one of the world’s best airlines — far from it. My wife and I flew from Singapore to Hong Kong in their First Class cabin and it was… well, nice. But that was it.
It wasn’t out of this world (like the Singapore Airlines Suites Class), or even a warm and delightful experience like Thai Airways Business Class. However this isn’t a guide about flying United Airlines, rather it’s a guide to using United Airlines miles to fly on their three strategic partners in our region — Singapore Airlines, Thai Airways and Air New Zealand.
Transfer Miles, Bonus Miles, Discount Miles
The cynical part of me wants to say that airlines try to confuse people with a bait and switch of good promotions with bad promotions. Maybe this is true, maybe it’s not. What is certain is that they run a lot of promotions and they vary greatly in value. Let’s look at the three types and how they work.
Transfer miles – When you can transfer miles from one account to another (like a partner or friend) and you get a discount on the transfer price. This can have it’s own benefits but we’ll leave it out of the analysis for this article.
Bonus Miles – When you buy a certain number of miles and you get some percentage extra, usually tiered where the more you buy the higher percentage you get.
Discount Miles – When you buy a certain number of miles at a discount – it becomes cheaper than if you bought them during a non-promotion period.
The biggest mistake you can make is accidentally thinking that a 50% bonus promotion is the same as a 50% discount promotion. I’ve been caught out on this before and paid much more than I should have.
To be clear, only 100% bonus is equal to a 50% discount promotion. That is you are buying 2 for 1 at normal rates or paying half the price for the number of miles you need.
The Star Alliance Location-Based Award Chart
Different airline mileage programs work differently. Some like Qantas Frequent Flyer and Virgin Velocity offer a ‘distance-based’ award. This means that each trip fits into a distance ‘bucket’. Sure enough, most places fit just inside the more expensive bucket than you would like — the loyalty programs are operated at a huge profit.
However, United Mileage Plus (and others) use a location-based (sometimes called a distance-based) award chart. That is, that Australia to South Asia is the same price, regardless of city.
If you’re looking to explore the closest neighbours to Australia/New Zealand there are only three things to remember.
- Australia and New Zealand are in the same area
- ‘Oceania’ covers all of the Pacific Islands
- ‘South Asia’ covers the main hubs of Singapore and Bangkok and will finish west at Bangladesh (but not India) and north up to Hong Kong. China, South Korea, Taiwan, Mongolia and Japan are not included in this and are a little more expensive.
You can also look into Upgrade Awards — those where you have purchased a ticket and use your United Miles to upgrade the ticket. There are strategies to take advantage of the upgrade awards but in my experience, there are too many moving parts for most people’s travel hacking appetite. Aim for full award tickets but in the ‘saver’ category for best value.
Purchasing and Booking
You can buy a maximum of 150,000 Mileage Plus miles per account, per year. If you need to cancel or change your booking, you’ll be in for a fee of between US$75 – $125, depending on how close the change/cancellation is to your departure date. Full details of change fees here.
Researching award availability – as you should do before you purchase any miles – can easily be done over at united.com, with United’s own site being one of the best in which to look for Star Alliance award availability.
Flight Availability and ‘Saver Awards’
When you hack a $2000+ fare for less than $800 you might need to negotiate something. Flexibility. Unfortunately, it can be common that the destination you want to go to, at the time when you want to go is simply unavailable. This happens.
United Mileage Plus has ‘Saver’ ‘Standard’ and ‘Full’ award tickets. As you can imagine, it costs more as you progress past ‘Saver’. A word of advice: only ever book ‘Saver’ award tickets unless you are in a situation with a lot of points and you must fly on certain dates.
If you search in Asia, United will generally only show you Thai Airways, Air China, and United Airlines. They also can offer you Singapore Airlines but don’t show this online so when you’re researching, ensure you give them a call to confirm if there is a Singapore Airlines flight on the day you want to book. They do have a phone booking fee and can be a little pushy to try lock you in.
Firstly, if they tell you about a flight that wasn’t online, tell them you don’t want to pay the fee because you would have chosen this flight online if they showed it. Their fault, not yours. Secondly, if they try and make you commit, feel free to say you have to speak to your partner/lawyer/dog before you commit.
When you first buy miles there is a chance that you might have the transaction blocked or ‘on hold’ until they verify your account. The email I received said: ‘Please note that because your account is new, a member of our corporate security team may contact you to verify the order.’ A quick email fixed the problem.
With this disruption during my first United points purchase I accidentally purchased the wrong number of miles — only enough for myself and not for my wife. Whoops.
Unfortunately, the program had ended and there was no more discount. I emailed United Airlines ([email protected]) and explained that I meant to buy 80,000 miles instead of 40,000 (total) and that I’d like to take advantage of the discount because they blocked my transaction. No problems here, they let me make another purchase, while honouring the discount.