How to and why to transfer your points between Velocity and KrisFlyer

Given that Virgin Australia is a strategic partner and Singapore a Star Alliance partner with Air New Zealand, points earn from Air New Zealand flights can often provide much better value in terms of redemption and status credit earn when credited to Velocity Frequent Flyer or KrisFlyer.

The ability to transfer points from Velocity to Singapore Airlines Krisflyer program has been available since late 2014, and it is one of the only frequent flyer program partnerships in the world which allow you to transfer your points between programs.

You can transfer points/miles in either direction, with a rate of 1.35 points/miles in the origin program equating to 1 point in the destination program.

We thought we should run a refresher on how you transfer and how to calculate how many points/miles you’ll receive.

Why you would transfer points

The ability to transfer points between the programs is most useful for Australian Velocity members. It’s not too hard to amass a chunky Velocity balance given the aggressive way they have acquired partners and offered points earning opportunities here to compete with Qantas Frequent Flyer.

It’s also worth nothing that you can only technically become a member of Velocity by residing in some of the local markets that Virgin Australia serves directly – so Australia, New Zealand, and the Pacific Islands.

KrisFlyer miles are also more valuable than Velocity points in my book, so taking a devaluation of KrisFlyer miles on the way to Velocity doesn’t make too much sense.

As such there wouldn’t be too many overseas KrisFlyer members trying to take advantage of this function – mostly Velocity points holders looking to take advantage of KrisFlyer redemptions on Singapore Airlines flights.

Singapore Airlines on has a superb international network and inflight product into Asia and Europe, and even to the US, and very competitive redemption rates – along with good availability in most cases for redemption in Business and First.

Here’s an example: KrisFlyer redemption to Europe, one way, in Business Class

KrisFlyer is ideal for long-haul redemptions on Singapore Airlines operated flights. By booking online you’ll also receive a 15% discount on the quoted price on the KrisFlyer award chart.

For a recent Melbourne to London Business Class flight I organised for a family member, the miles, taxes and fees looked like this:

Singapore Melbourne - London flight cost

For this flight:

Singapore Melbourne - London flight details

Put simply, this is nearly 24 hours in one of the world’s best Business Class products – for over 47,000 points less than the equivalent flight when redeeming through Qantas Frequent Flyer.

New Zealand Example: KrisFlyer redemption Auckland to London Heathrow, one way, in Business Class

As Singapore’s Krisflyer award redemptions use a region based chart, New Zealand falls into Zone 9 with Australia (excluding Perth & Darwin) making the required miles redeemed the same as with Keith’s Melbourne example.


Better still the taxes are less from New Zealand, and during the November-March summer season Singapore Airlines upgrades its daily Auckland-Singapore service to a Airbus A380-800, making this redemption more than 24 hours in a Singapore Airlines A380 business class suite.

Calculating how many points you’ll receive when you transfer

The calculation is fairly straightforward – for every 1.35 Velocity points, you’ll receive 1 KrisFlyer mile.

Similarly, for every 1.35 KrisFlyer miles, you’ll receive 1 Velocity point.

More simply, the transfer rate is 0.7405 – so transferring 100,000 Velocity points would earn you 74,075 Krisflyer miles, and vice versa.

Terms for points transfers

The main notable restriction is that accounts need to match by name and birthdate, so you do need to do same person to person transfers, with no room for transferring points to a friend or family account.

Making the transfer from Velocity to Krisflyer

The transfers are initiated from the website of the frequent flyer program you are transferring from, and you’ll find the link to trigger the transfer in the left-hand navigation of

Velocity - KrisFlyer transfer navigation

This screenshot shows my Velocity and Krisflyer accounts already linked, and is where you are prompted to start the transfer process.

Velocity - KrisFlyer transfer start

If you haven’t yet linked your accounts you’ll need to do first.

Velocity - Krisflyer Link accounts

On clicking ‘transfer now’ you’ll see a slider which allows you to calculate the points / miles transferred on the fly.

Velocity - KrisFlyer transfer slider

There’s a minimum points transfer of 5,000 Velocity points, which would equate to 3,704 KrisFlyer miles. Click transfer now shows a confirmation screen before you complete the transfer.


If you have a the Velocity points, and are looking at making a redemption to Europe or Asia, transferring them over to KrisFlyer rather than redeeming through Velocity directly is probably going to get you better value.

Similarly, if you already have an active KrisFlyer balance and you need to top it up to make a redemption, this is a great way to do so.

How to and why to transfer your points between Velocity and KrisFlyer was last modified: June 1st, 2018 by Keith